In October 2015, INNSYS International opened its first overseas sales office in the United Arab Emirates (UAE) to cover one of the fast growing emerging markets worldwide, which is the Middle East market. In April 2016, a highly respected holding company who own group of companies in Saudi Arabia invested in INNSYS International and established a full operational setup for INNSYS International in Saudi Arabia dedicated to serve the huge Saudi Market potential.
The vast experience of INNSYS International’s board of directors in business needs and what technology can offer to fulfill such business needs, they have realized the importancy of “CUSTOMER EXPERIENCE (CX)” for businesses to survive and grow.
Businesses nowadays are facing fierce competition among each other on how to attract new customers to increase their revenues as well as retaining the existing ones to sustain continuity. Besides, Customers are more knowledgeable and better informed due to the Internet presence.
This situation force business to plan or at least think of enhancing their “CUSTOMER EXPERIENCE (CX)” with their customers.